Here are some answers to the most commonly asked questions about Draw Something! We’ll do our best to keep this updated.
When will Draw Something give me notifications on when its my turn?
Notifications are already active on the current version of Draw Something for iOS devices like iPhones, iPads, and iPods. For Android devices, it’s coming in the near future.
If you have an iOS device that isn’t notifying you, try restarting your phone (or killing the app if you know how to).
Can I refresh or update the game listings myself?
In an upcoming version, you’ll be able to drag down to refresh. Otherwise, it currently updates every 60 seconds. There is a known issue where sometimes it will not update until you kill the app and start it up again, we’re looking into this!
Is Draw Something coming to Black Berry, Windows phones,?
Right now we’re focusing on making the versions on Android and iOS the best they can be. But you’re welcome to let us know what device you’d like to see it on. Just post in our feedback section http://getsatisfaction.com/drawsomething
I can’t login to Facebook, it’s stuck saying Creating Account!
This is FIXED. If it’s happening to you, email us: firstname.lastname@example.org
I can’t invite my Facebook friends to play!
Right now, if you create an account with email, you can only invite friends if you know their
There are some known issue with inviting Facebook friends to play, we’re fixing this in our next update. For now, they can start a game with you using your username. You can find that by going to the gear in the top right and choose Account. You can change your name by pressing on it!
My game keeps crashing once I see the list of games!
This is a known issue, it has to do with an issue we have loading up one of the players on your list. We’re fixing this next update! This is fixed on the current Android version, and will be fixed with the next iOS update.
My coins, colors, and/or bombs are GONE!
They are safe, but your game client is not reading your inventory info from our servers properly. We’re looking into this – but in the meantime, there are a couple of things you can try doing to get them to show up: 1) If you’re on Wifi, and your device supports 3g/4g – try that. There are reported cases of coins/etc not showing up on wifi. 2) You can try killing the app and restarting it (or restarting your phone). Again, we’re looking into a final solution for this!
My game is stuck at streak 99!
What?! You reached 99? Well. We didn’t expect that. Anyway, yep, 99 is the max right now, but we’ll increase it to 999 in the near future – and maybe even higher later.
Draw Something starts to load up and then gets a black screen and crashes to the home screen!
I need you to send us as much info as possible. What exact device do you use? At what point exactly does it go black? Please email: email@example.com
Update: This appears to be MEMORY RELATED. While we look into an update that solves this, you can do some things. Like, kill other apps that are open, restarting your device, using “Advanced Task Killer” on Android to kill other apps, and in some cases, removing and installing DST again (change your password to something you can remember first!). Read more here: https://getsatisfaction.com/drawsome…ndroid_devices
I get black screen in between games!
This might be happening because of ads (see the above) – we’d like to know more – is this happening to you only in the Free version? What device do you use? please send us any info you can: firstname.lastname@example.org
Wrong letters are given for solving drawings = game stuck
This issue was fixed on Android in our last update, and will be fixed on iOS in our next update (really soon).
we’re looking into a final solution for this!